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Terms & Conditions

Welcome to Bloom Food Additives Pvt. Ltd.

These Terms & Conditions (“Terms”) govern your access to and use of [www.bloomfoodadditives.com] (“Website”). By using our Website, you agree to comply with these Terms. If you do not agree with any part of the Terms, please refrain from using our services.


1. General Terms

  • These Terms apply to all users including visitors, customers, and partners.

  • Bloom Food Additives Pvt. Ltd. reserves the right to update, modify, or discontinue the Website or its services at any time without prior notice.

  • Continued use of the Website after changes constitutes acceptance of the revised Terms.


2. Products & Services

  • We offer a wide range of high-quality food additives and ingredients.

  • All information regarding product specifications, prices, availability, and packaging is subject to change without notice.

  • We strive to ensure accuracy in all descriptions, but we do not guarantee the Website is free from errors or omissions.


3. Orders & Payments

  • Submitting an order through our Website constitutes an offer to purchase. Acceptance of the order is at our discretion.

  • We reserve the right to cancel any order due to errors in pricing, stock availability, or suspected fraudulent activity.

  • All payments must be made through authorized and secure payment gateways. We do not store any payment information on our servers.

  • Once placed, cancellation or modification of an order is subject to review and approval based on our policies.


4. Shipping & Delivery

  • We partner with reliable logistics providers to ensure timely and safe delivery.

  • Shipping charges (if applicable) are displayed during checkout.

  • Delivery times may vary depending on location, public holidays, or unforeseen delays.

  • Responsibility for products transfers to the customer upon successful delivery.


5. Returns & Refunds

  • Returns are accepted only for damaged, defective, or incorrect items.

  • Customers must initiate a return request within 30 days of purchase and provide relevant proof of the issue.

  • Refunds, if approved, will be processed via the original payment method within 7–10 business days.

  • We do not accept returns for opened, used, perishable, or custom/bulk items, in line with our Return Policy.


6. User Conduct

By using our Website, you agree to:

  • Provide accurate and truthful information when placing orders or inquiries.

  • Use the Website in a lawful manner and refrain from attempting to damage, hack, or misuse the platform.

  • Avoid infringing on intellectual property rights or engaging in any activity that harms Bloom Food Additives Pvt. Ltd.


7. Intellectual Property

  • All content on the Website, including text, images, product descriptions, graphics, and logos, is the property of Bloom Food Additives Pvt. Ltd.

  • Unauthorized use, reproduction, or distribution of our content is strictly prohibited.


8. Limitation of Liability

  • We are not responsible for indirect, incidental, or consequential damages resulting from the use of our Website or products.

  • We do not guarantee uninterrupted access to the Website or error-free operation at all times.


9. Governing Law & Jurisdiction

  • These Terms shall be governed by the laws of India.

  • All disputes are subject to the exclusive jurisdiction of the courts in Kolkata, West Bengal.


10. Contact Us

For any queries or concerns regarding these Terms & Conditions, feel free to reach out:

Bloom Food Additives Pvt. Ltd.
📍 Bus Stoppage, 53A Dr. L.M. Bhattacharya Road, Philips, Entally, Kolkata, West Bengal – 700014
📧 info@bloomfoodadditives.com
📞 09830660603