At Bloom Food Additives Pvt. Ltd., we are committed to providing high-quality food ingredients. If you’re not completely satisfied with your purchase, we’re here to help.
Our return and refund policy is valid for 30 days from the date of purchase. If more than 30 days have passed, unfortunately, we can’t offer you a full refund or exchange.
To be eligible for a return:
The product must be unused, unopened, and in the same condition as you received it.
It must be in the original packaging.
A receipt or proof of purchase is required for all returns.
Due to the nature of our products, certain items are not eligible for return, including:
Perishable goods such as food and ingredients
Opened or used products
Custom or bulk orders
Gift cards
Downloadable or digital content
Personal care or hygiene-related products
The item is not in its original condition or is damaged for reasons not due to our error
The item is returned beyond the 30-day return period
The packaging is incomplete or missing components
Once we receive and inspect your return, we will notify you via email of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment within a few business days.
If you haven’t received your refund yet:
Check your bank account again
Contact your credit card provider—it may take a few days to reflect
Contact your bank for processing time
If you’ve done all this and still haven’t received your refund, please reach out to us at info@bloomfoodadditives.com
Only regular-priced items may be refunded. Discounted or sale items are non-refundable.
We only replace items if they are defective or damaged. To request an exchange for the same product, email us at info@bloomfoodadditives.com and send the product to the address below.
If the item was marked as a gift and shipped directly to you, you will receive a gift credit once your return is processed. If the gift was sent to the purchaser and then given to you, the refund will be issued to the original purchaser.
To return your product, please send it to:
Bloom Food Additives Pvt. Ltd.
Bus Stoppage, 53A Dr. L.M. Bhattacharya Road, Philips, Entally,
Kolkata, West Bengal – 700014
📞 Phone: 09830660603
📧 Email: info@bloomfoodadditives.com
You will be responsible for the return shipping cost.
Shipping costs are non-refundable. If a refund is approved, the return shipping cost will be deducted from the total refund.
For valuable items, we recommend using a trackable shipping service or purchasing shipping insurance. We do not guarantee receipt of returned items.
For any questions regarding your return or refund, feel free to contact us at:
📧 info@bloomfoodadditives.com
📞 09830660603